Stefano Garavelli
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Customer care is the new killer product
Product

Customer care is the new killer product

Traditional businesses are poised to the threat of incumbent companies entering the same space with a simpler product and an even simpler statement: we value our customers. As a result, consumption behaviours will change adapting to a new offering and uplifted expectations, rendering the traditional offering out of scope. Business
Jun 26, 2018 4 min read
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