Product Management
Product backlog estimation and refinement with Story Points
Story Points can help making better user story estimates than time-based estimation. Agile sprint planning benefits from estimating risk, uncertainty and complexity.
Product Management
Product Management
Customer care is the new killer product
Estimating the importance of exceptional customer care in digital products
Product Management
The story so far with Medium
Medium has the opportunity to provide an ecosystem and a viable business model.
Product Management
Newspapers could be saved by looking at the metrics that really support their business
Product people look at the right metrics to support both the company’s vision and the business model. Attention minutes are way more valuable than pageviews.